From now till 31 October 2017, EARN One (1) Asia Miles for every HK$3 premium spent on @Travel Protection Plan – Single Trip and One (1) Asia Miles for every HK$2 premium spent on @Travel Protection Plan – Annual Cover for each policy successfully issued at www.aig.com.hk. Act now to make your vacation more joyful and carefree!
*The promotional offer is subject to relevant Terms and Conditions.
To learn more about our travel coverage and product features, please watch the video taken with Jerry.C (Travel Youtuber) below.
Our new @Travel Protection Plan incorporates certain new and enhanced coverage features not found in TravelWise. Under @Travel:
in every policy
Option of 3 Flexible
Single Trip Plans &
* Coverage differs according to product & plan.
@Travel annual plan covers all of your trips during the year while trip must commence from Hong Kong with maximum 90 consecutive days per journey.
Yes, @Travel covers all amateur sporting activities.
Unfortunately, your medical expenses incurred after your return to Hong Kong are not covered. Under your @Travel single plan, we only pay for medical expenses incurred as follow-up treatment in Hong Kong if you have consulted a Legally Registered Medical Practitioner overseas for the same sickness during the insured trip.
No age limit for single trip plan. Travellers aged between 17 and 70 are eligible to enroll annual multi-trips plan.
The purpose of the trip should be leisure and/or business and the trip is commencing from Hong Kong.
Note : This policy do not cover any journey to Cuba, Iran, Syria, Sudan, North Korea, or the Crimea region.
Yes. Cover will automatically be extended up to a maximum of 10 calendar days without paying any additional premium, in the event the journey is being unavoidably delayed. (e.g: Travel Delay and missed departure sections due to fibular fracture, and insured person can provide medical documentation to prove that he/she is not medically fit to travel)
You can call our emergency service team 24/7 at (852) 3516-8699
Yes, but you must purchase your Travel Insurance for the whole period (including exchange & leisure travel).
You must take 1 Feb as the inception date/ departure date of your Travel Insurance, and the protection will commence after the insured person passed the Hong Kong Immigration Department counter.
If you are travelling to multiple destinations within the same trip, you can be covered under one policy. Please select the furthest region as listed under our area of coverage.
If the Security Bureau issued a “Red or Black Alert” within 7 days of your journey departure date or during your journey, AIG shall reimburse you in accordance with the following “Journey Cancellation”, “Journey Curtailment” or “Journey Re-arrangement” coverage.
Yes, we will reimburse you the additional road transport fares since earthquake is a natural disaster which has caused the delay or cancellation of your scheduled flight. Please ensure that you submit to us the letter from airline to prove the flight delay/ cancellation.
In the event of loss, written notice of claim should be submitted to AIG Hong Kong within thirty (30) days after the occurrence , together with all relevant documents.
You should fill in and sign the related claim form.
In order to help us to deal with your claims, you should provide all the supporting documents to substantiate your claim. Complete documentation will prevent any delay in your claim assessment as additional time may be required to obtain the requisite information
Upon receipt of sufficient documents, we will assess your claim accordingly. The result of your claim submission will be sent to you shortly
Complete and return the claims form with the supporting documents to:
AIG Insurance Hong Kong Limited
46/F, One Island East,
18 Westlands Road,