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MOTIS e-user guide

STEP 1:


Start by visiting www.aig.com.hk/MOTIS

Enter your USER NAME* and PASSWORD 

Note:

For WAATS users, the user name of MOTIS is same.

Please refer to the pre-set password shown in the email.

STEP 2:


First time user will be requested to enter a new password

Note:

  1. Should be 8 characters
  2. A minimum of one numeric character
  3. A leading and ending alpha character
  4. Different from the previous 13 passwords used

Password Examples:
Valid passwords: Pas2word, dont4get, new123BB
Invalid passwords: hello, 2345peter, pass1234

STEP 3:

Select Travel Direct

 

STEP 4:


Select New Transaction to submit new application

STEP 5:

Enter:

  • Destination
  • Plan
  • No of Individuals
  • Start date of the trip
  • End date of the trip

    Select Next

 
STEP 6:

Enter Personal Information of the traveler

Select Submit

STEP 7:
 

Verify the details and premium

STEP 8:


Click Confirm and Agree to accept terms and conditions

Select Confirm

If correction is required, please press the Correction button at the bottom of the page

 

STEP 9:


The purchasing procedure is completed.

Policy is issued and will be sent to your registered email address