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AIG Travel insurance coverage regarding the Hong Kong International Airport conditions

For the incidents happened on 12th & 13th Aug 2019, please note our arrangement by clicking here.

If you are looking to make a claim on your travel policy, please submit your online claim here. We will assess your case accordingly and get back to you.

Due to activities in Hong Kong, the AIG contact center is experiencing high call volumes, please expect a delay in our service.  Should you have any further enquiries please contact us using our online form, our service team will be in touch shortly. You can also contact your agent or broker for assistance. 

24/7 Self Service

AIG provide real time support 24/7 with our self-service tools.

You can buy a new policy, submit a claim and request a change to your existing policy anytime anywhere online within minutes.

 
 
Claims
Travel Insurance
Phone
(Tel) 852-3666 7090
Email
travel.claim.hk@aig.com 
Travel Insurance
Phone
(Tel) 852-3666 7090
Email
travel.claim.hk@aig.com 
Claims
Accident & Health Claim
Phone
(Tel) +852 3666 7090 / (Fax)+852 2834 8962   
Email
pa.claim.hk@aig.com
Accident & Health Claim
Phone
(Tel) +852 3666 7090 / (Fax)+852 2834 8962   
Email
pa.claim.hk@aig.com
Personal Insurance Product Enquiry
Travel Insurance
Tel
+852 3666 7022      
Email
cs.hk@aig.com
Travel Insurance
Tel
+852 3666 7022      
Email
cs.hk@aig.com
Personal Insurance Product Enquiry
Accident and Health Insurance
Tel
+852 3666 7018
Email
cs.hk@aig.com
Accident and Health Insurance
Tel
+852 3666 7018
Email
cs.hk@aig.com
Personal Insurance Product Enquiry
Car Insurance
Phone
(Tel) +852 3666 7033 / (Fax) +852 2832 9514
Email
cs.hk@aig.com
Car Insurance
Phone
(Tel) +852 3666 7033 / (Fax) +852 2832 9514
Email
cs.hk@aig.com
Personal Insurance Product Enquiry
Home insurance  
Phone
(Tel)+852 3666 7033 / (Fax)+852 2832 9514
Email
cs.hk@aig.com
Home insurance  
Phone
(Tel)+852 3666 7033 / (Fax)+852 2832 9514
Email
cs.hk@aig.com
Commercial Insurance Product Enquiry
Small Business Solutions 
Tel
+852 3666 7088
Email
cs.hk@aig.com
Small Business Solutions 
Tel
+852 3666 7088
Email
cs.hk@aig.com
Commercial Insurance Product Enquiry
Casualty
Tel
+852 3555 0133
Email
cs.hk@aig.com
Casualty
Tel
+852 3555 0133
Email
cs.hk@aig.com
Commercial Insurance Product Enquiry
Corporate Employee Benefit Solutions
Tel
+852 3666 7016 
Email
cs.hk@aig.com
Corporate Employee Benefit Solutions
Tel
+852 3666 7016 
Email
cs.hk@aig.com
General Enquiry
Customer Services
Phone
(Tel)+852 3666 7017 / (Fax)+852 2838 4180
Email
cs.hk@aig.com
Customer Services
Phone
(Tel)+852 3666 7017 / (Fax)+852 2838 4180
Email
cs.hk@aig.com
 
 

Contact AIG

AIG Insurance Hong Kong Limited
46/F, One Island East,18 Westlands Road,Island East,Hong Kong *Weekdays 9 am to 5:45 pm, except public holidays
35550000 cs.hk@aig.com