The below Claim information is for Hong Kong client only, for Macau user please click here.





We are now a participant of HKFI Insurance Fraud Prevention Claims Database (IFPCD)

Report a personal insurance claim

Select the product below and find corresponding procedures, required documents checklist, frequently asked questions (FAQs) and claim form in a minute!

Download claim form

Go to the link below to download and fill out the form, and email to, we will provide you suitable assistance.

Business Claims

Are you a business looking to submit a claim?

For business line related claims, please select 'view details' where you can find further details on the claims procedure.

Contact Us

Ask Abi

AIG’s 24/7 Chatbot is here to help

Claims Hotline

3666 7090

Email Us

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