From now till 31st December 2021, get an instant 14% off discount when you purchase AIG Domestic Worker Insurance online.*
*Only applicable to customers who successfully purchase via http://www.aig.com.hk . The 14% off discount offer cannot be used with any other promotion codes. The promotion offer is subject to Terms and conditions.
In Hong Kong, domestic helpers serve a vital role. They help us take care of our families and household chores, enabling us to focus on providing for our family’s financial future and spending quality time with our loved ones.
AIG Domestic Worker Insurance coverage enables you to not only meet your minimum legal obligations but to take additional and proper care of those who care for your family by purchasing additional medical coverage for your helper’s hospitalization, surgical, outpatient and dental expenses. We offers flexibility with three plans and varied options for domestic helper insurance. We also provide coverage for domestic helpers aged over 60 and with job duties related to doula, driving or gardening.
|Coverage||Basic Plan||Extra Care Plan||Super Care Plan|
(Applicable to Extra Care Plan and Super Care Plan only)
^If you choose this optional benefit, Hospitalization & Surgical Expenses Benefit will cover the hospital and surgical expenses you incur as a result of your domestic worker being diagnosed with cancer & / or heart disease, up to HK$100,000. In no event, however, will the maximum limit of coverage per year under this benefit exceed HK$100,000.
Your daily routine could be affected should your domestic worker get ill. Our Super Care Plan does not only offer all-round medical cover for worker, but also benefits for you as an employer to get a temporary worker or replacement when you need an extra pair of hands.
Choose Super Care Plan today and enjoy the full benefits.
With only HK$300 more, you can add on the optional Cancer and Heart Disease Medical Benefit, protecting your worker for treatment of a critical illness.*
We will cover the hospital and surgical expenses you incur as a result of your domestic worker being diagnosed with cancer & / or heart disease, up to HK$100,000.
Add on this benefit to protect your domestic helper when he/she is at critical times.
*Only available as an additional option to the Extra Care and Super Care plans for 1-year and 2-year premiums, offering flexibility in arranging the policy according to contractual terms of employment. The additional offer is applicable only to domestic workers recruited from outside Hong Kong under an Employment Contract and aged 18-64; those aged 60 and above will be subject to additional loading of premiums.
Are you looking for doula insurance or helper insurance for part-time helper?
AIG Domestic Worker Insurance is suitable for you. We provide 1-year policy with no extra premium for changing the insured worker. You can purchase our insurance plan for your doula and change the insured to your new domestic worker after the doula completed the employment.
Our Basic Plan covers part-time workers as well, check out the recommendations below.
Submitting your claim is easy. Simply complete the claim form and submit to us via email, mail or fax along with supporting documents within 30 days.
We will review and proceed as soon as we can. You can select FPS or direct bank transfer to collect your payout.
Click here to learn more about claim procedure.
As an employer, you are required to take out employees’ compensation insurance to cover your liabilities for your helper’s injuries at work. This is a requirement under the Employees’ Compensation Ordinance and foreign domestic helpers are entitled to the same benefits and protections under the Employment Ordinance. Failure to do so is an offense in law, punishable by a fine and imprisonment.
You are also required to provide free medical treatment to your foreign domestic helper according to the standard employment contract, which is another reason that it is advised to apply for a domestic worker protector to cover the related medical expenses when they arise.
These legal obligations aside, however, buying the right coverage for the domestic helpers who help take care of your family is the right thing to do.
We have age limit for application for insured helpers:
(a) Aged between 18 and 60 on inception of the policy
(b) Aged 61 to 64 are subject to underwriting approval and loading
This policy does not cover any domestic helpers who are aged above 64 except in the case subsequent insurance renewals where the insurance policy was first purchased before the domestic helper reached this age.
AIG domestic helper insurance is suitable for both full-time or part-time helpers, including doulas (Post-natal care helpers), drivers or gardeners.
No. You can simply change your insured helper under your existing policy. No new application is required. Instead you can simply write to us, giving details of the new helper who is to be insured under the policy, firstname.lastname@example.org. Your new helper will then be named in the Schedule to your policy. During the remaining period of insurance under the policy, the same benefits shall be payable in respect of the new insured helper as named in the Schedule, less any amount already paid under the policy for your previous helper.
This Policy covers the helper’s injury cost when he/she works in Hong Kong or accompanies the policyholder on overseas trips (only for the first 5 days for such trip in the policy year).
The extra care and super care plan protect the domestic worker against accidental injury and death during his/her rest days for accidental death & dismemberment or emergency medical expenses.
Yes, there is a 14-day waiting period for the hospital, dental and clinical benefits.
The policy may be cancelled at any time at the request of the Insured in writing to AIG Insurance Hong Kong Limited. Provided no claim has arisen during the policy year, the policyholder shall be entitled to a partial refund of the total premium paid during the current insurance period as per the Short Term Premium Refund Table stated on the policy provisions, subject to the retaining minimum amount of HK$300 from the premium paid.
Each Domestic Worker Protector policy covers one insured helper only.
Yes, we may issue an endorsement to cover this one month for two helpers, subject to additional premium.
We can only update the policy information upon receiving the notice from the policy owner about the new domestic helper. We cannot back date the policy.