Smart Shoppers are cautious shoppers. They value and seek protection for items purchased online and want to ensure that damages and defects do not cause them financial distress.
These customers seek protection for their payment cards on which they are heavily reliant for daily purchases. Due to card dependence, customers carry their cards in their wallets. Daily card exposure can make them vulnerable to fraudulent activity including fraudulent charges and theft of their identity.
Additionally, they live a fast-paced lifestyle and cannot afford to be without access to their home and vehicles.
Protect Your Online Purchases
The rapid rise in online shopping is transforming the way we select and pay for purchases, opening up an ever-widening range of products from home decor to haute couture.
The Goods must have a value of at least HK$300 including tax but excluding delivery/transportation costs.
Identity Theft product provides your customers with reimbursement for expenses related to resolving an identity theft which include:
Expenses can be submitted up to 6 months after a claim has been made.
Fraudulent Charges product reimburses you for unauthorized charges made on lost or stolen payment card up to 24 hours prior to first reporting the event to the payment card issuer. We will also cover unauthorized charges on your bank and credit card accounts when their payment cards are in their possession. Losses occurring up to 2 months prior to first reporting the event to the payment card issuer are covered. Cash advances are not covered.
WalletGuard policies provide coverage for the wallet that is lost, stolen, robbery or inadvertently misplaced, (e.g., left on bus) or is in an irretrievable place (e.g., fell down an elevator shaft) which can be a frustrating experience. Fortunately, WalletGuard provides replacement of costs reimbursement for items hold in the wallets:
Money, cheque and transportation tickets contained in the wallet are not covered.
No worries when you do not have access to homes and/or vehicles for an extended period, due to lost or stolen keys. This coverage will reimburse for the following costs:
|Gold Plan - HKD:$188||Platinum Plan - HKD$365|
1. e-Purchase Protection
|$10,000 (Limit per event $1,000 Excess per event: $100 for each and every claim)||$30,000 (Limit per event: $6,000 Excess per event: 10% of the goodproperty's’s purchase price or $300 whichever is higher for each and every claim)|
2. Identity Theft
|$20,000 (Limit per event 10,000, Losts wage limit 3,000)||$50,000 (Limit per event 25,000, Losts wage limit 7,500)|
3. Fraudulent Charges
4. Wallet Guard
|$2,500 Lost Wallet limit: $1,000||$5,000 Lost Wallet limit: $2,000|
5. Key Replacement
|$1,000 (Deductible 10%)||$3,800 (Deductible 10%)|
* For Coverage 1: Only cover a maximum of five credit cards registered by the Insured Person at the time of application
* For Coverage 4 to 5: One claim per policy year
In the event of any discrepancy between the English and Chinese version, the English version shall prevail.