| Asia | Australia, Brunei, Cambodia, China, India, Indonesia, Japan, South Korea, Laos, Macau, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam
| Worldwide | All destinations excluding: Cuba, Iran, Syria, North Korea, Crimea Region, Donetsk People’s Republic (DNR) Region or Luhansk People’s Republic (LNR) Region
Flexible plans from HK$17 only
- Travel delay - 5 hours from stated departure or arrival
- Baggage delay - up to HK$2,000 maximum
- Baggage and personal effects
- Emergency medical expenses
- Personal accident - accident while in a common carrier up to HK$1.2M maximum
- Journey cancellation or interruption
- Loss of income benefits
- Compassionate visit
*All journeys must commence from Hong Kong
*The price is for reference only. You could get a quote here real time.
#The above information is for reference only. For the full benefit table, please refer to our TravelWise brochure or click Buy Now.
*This is for reference only and is subject to policy terms and conditions. For the full benefit table, please click Buy Now.
- Plan Benefits
- Coverage comparison
| Core Benefits | Basic Plan | Standard Plan | Deluxe Plan |
|---|---|---|---|
| Maximum Benefits (HKD) | |||
| Emergency Medical Expense and Assistance - Medical Expenses |  |
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| Emergency Medical Expenses and Assistance - Emergency Medical Evacuation | |
|
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| Emergency Medical Expenses and Assistance - Repatriation of Remains | |
|
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| Emergency Medical Expenses and Assistance - Overseas Hospital Cash | |
|
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| Personal Accident - Accident while in a common carrier | |
|
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| Personal Accident - Other accidents | |
|
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| Emergency Medical Expenses and Assistance - Compassionate Visit | X | |
|
| Emergency Medical Expenses and Assistance - Child Guard | X | |
|
| Personal Liability | X | |
|
| Personal Effects - Baggage & Personal Effects | X | |
|
| Personal Effects - Personal Money | X | |
|
| Personal Effects - Travel Documents | X | |
|
| Delay Coverage - Travel Delay | X | |
|
| Delay Coverage - Baggage Delay | X | |
|
| Credit Card Protection | X | |
|
| Loss of Income Benefit | X | X | |
| Journey Cancellation | X | X | |
| Journey Interruption | X | X | |
| Loss of Home Content | X | X | |
COVID-19 Coverage
| COVID-19 Coverage | Basic Plan | Standard Plan | Deluxe Plan |
|---|---|---|---|
| Maximum Benefits (HKD) | |||
| Emergency Overseas Medical Expenses, Emergency Medical Evacuation & Repatriation and Repatriation of Remains if You are diagnosed with COVID-19 while traveling overseas | |
|
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| Journey Cancellation if You or Your Immediate Family Member are diagnosed with COVID-19 prior to departure from Hong Kong | |
|
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| Curtailment Expenses if You or Your Immediate Family Member are diagnosed with COVID-19 while traveling and need to return to Hong Kong earlier than planned | |
|
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| Out-of-country COVID-19 Diagnosis Quarantine Allowance if while on a Journey, You are diagnosed with COVID-19 and is unexpectedly placed into mandatory Quarantine outside Hong Kong | X | |
|
Optional Benefits
| Optional Benefits | Maximum Benefits (HKD) |
|---|---|
| Golf Protection - Golf Baggage | |
| Golf Protection - Hire Golf Equipment | |
| Golf Protection - Loss of Green Fees | |
| Cruise Vacation - Additional Journey Cancellation and Interruption | |
| Cruise Vacation - Cruise Cancellation and Interruption | |
| Cruise Vacation - Excursion Tour Cancellation | |
| Cruise Vacation - Satellite Phone Fee | |
| Scuba Diving - Dive Tour | |
| Scuba Diving - Equipment Hire | |
*The above information is for reference only. For the full benefit table, please refer to our TravelWise brochure or click Buy Now.
| Core Benefits | Basic | Standard | Deluxe |
|---|---|---|---|
| Maximum Benefits (HKD) | |||
1(a). Emergency Medical Expense and Assistance - Medical Expenses |
$500,000 | $800,000 | $1,000,000 |
1(b). Emergency Medical Expenses and Assistance - Emergency Medical Evacuation |
Unlimited | Unlimited | Unlimited |
1(c). Emergency Medical Expenses and Assistance - Repatriation of Remains |
Unlimited | Unlimited | Unlimited |
1(d). Emergency Medical Expenses and Assistance - Overseas Hospital Cash |
$5,000 | $5,000 | $5,000 |
1(e). Emergency Medical Expenses and Assistance - Compassionate Visit |
X | $30,000 | $30,000 |
1(f). Emergency Medical Expenses and Assistance - Child Guard |
X | $30,000 | $30,000 |
2(a). Personal Accident - Accident while in a common carrier |
$500,000 | $1,000,000 | $1,200,000 |
2(b). Personal Accident - Other accidents |
$250,000 | $500,000 | $600,000 |
3. Loss of Income Benefit |
X | X | $30,000 |
4(a). Journey Cancellation |
X | X | $20,000 |
4(b). Journey Interruption |
X | X | $20,000 |
5(a). Personal Effects - Baggage & Personal Effects |
X | $8,000 | $10,000 |
5(b). Personal Effects - Personal Money |
X | $1,500 | $2,500 |
5(c). Personal Effects - Travel Documents |
X | $10,000 | $30,000 |
6(a). Delay Coverage - Travel Delay |
X | $1,500 | $2,000 |
6(b). Delay Coverage - Baggage Delay |
X | $600 | $800 |
7. Personal Liability |
X | $2,000,000 | $2,000,000 |
8. Credit Card Protection |
X | $20,000 | $20,000 |
9. Loss of Home Content |
X | X | $3,000 |
COVID-19 Coverage
| COVID-19 Coverage | Basic Plan | Standard Plan | Deluxe Plan |
|---|---|---|---|
| Maximum Benefits (HKD) | |||
| Emergency Overseas Medical Expenses, Emergency Medical Evacuation & Repatriation and Repatriation of Remains if You are diagnosed with COVID-19 while traveling overseas | HK$300,000 (Aged below 70; HK$150,000 for aged below 17, 70 or above) | HK$800,000 (Aged below 70; HK$400,000 for aged below 17, 70 or above) | HK$1,200,000 (Aged below 70; HK$600,000 for aged below 17, 70 or above) |
| Journey Cancellation if You or Your Immediate Family Member are diagnosed with COVID-19 prior to departure from Hong Kong | HK$2,000 | HK$8,000 | HK$15,000 |
| Curtailment Expenses if You or Your Immediate Family Member are diagnosed with COVID-19 while traveling and need to return to Hong Kong earlier than planned | HK$2,000 | HK$8,000 | HK$15,000 |
| Out-of-country COVID-19 Diagnosis Quarantine Allowance if while on a Journey, You are diagnosed with COVID-19 and is unexpectedly placed into mandatory Quarantine outside Hong Kong | X | HK$100 / Day (Max. 14 days) | HK$200 / Day (Max. 14 days) |
Optional Benefits
| Optional Benefits | Maximum Benefits (HKD) |
|---|---|
Golf Protection - Golf Baggage |
$8,000 |
Golf Protection - Hire Golf Equipment |
$6,000 |
Golf Protection - Loss of Green Fees |
$3,000 |
Cruise Vacation - Additional Journey Cancellation and Interruption |
$30,000 |
Cruise Vacation - Cruise Cancellation and Interruption |
$50,000 |
Cruise Vacation - Excursion Tour Cancellation |
$10,000 |
Cruise Vacation - Satellite Phone Fee |
$2,000 |
Scuba Diving - Dive Tour |
$15,000 |
Scuba Diving - Equipment Hire |
$10,000 |
*The above information is for reference only. For the full benefit table, please refer to our TravelWise brochure or click Buy Now.
Please note: Expenses incurred from third-party vendors as well as AIG administrative case fees for assistance services not covered as part of this insurance plan are the responsibility of the Policyholder.
TravelWise annual plan covers all of your trips during the year while trip must commence from Hong Kong with maximum 90 consecutive days per journey.
Yes, TravelWise covers all amateur sporting activities.
Unfortunately, your medical expenses incurred after your return to Hong Kong are not covered. Under your TravelWise single plan, we only pay for medical expenses incurred as follow-up treatment in Hong Kong if you have consulted a Legally Registered Medical Practitioner overseas for the same sickness during the insured trip.
Anyone age 70 or below on the commencement date of the policy. A policy may be purchased by an individual or a family for travel overseas for purpose of leisure and/or business, provided the trip is commences from Hong Kong.
Note : We do not cover any travel to Cuba, Iran, Syria, North Korea, the Crimea region, Donetsk People’s Republic (DNR) Region or Luhansk People’s Republic (LNR) Region.
Please press “Buy Now” above or refer to our TravelWise brochure for premium levels for each plan.
Yes. Cover will automatically be extended up to a maximum of 10 calendar days without paying any additional premium, in the event the journey is being unavoidably delayed. (e.g: Travel Delay and missed departure sections due to fibular fracture, and insured person can provide medical documentation to prove that he/she is not medically fit to travel)
You can call our emergency service team 24/7 at (852) 3516-8699
Yes, but you must purchase your Travel Insurance for the whole period (including exchange & leisure travel).
You must take 1 Feb as the inception date/ departure date of your Travel Insurance, and the protection will commence after the insured person passed the Hong Kong Immigration Department counter.
If you are travelling to multiple destinations within the same trip, you can be covered under one policy. Please select the furthest region as listed under our area of coverage.
If the Security Bureau issued a “Red or Black Alert” within 7 days of your journey departure date or during your journey, AIG shall reimburse you in accordance with the following “Journey Cancellation”, “Journey Curtailment” or “Journey Re-arrangement” coverage.
Yes, we will reimburse you the additional road transport fares since earthquake is a natural disaster which has caused the delay or cancellation of your scheduled flight. Please ensure that you submit to us the letter from airline to prove the flight delay/ cancellation.
In the event of loss, written notice of claim should be submitted to AIG Hong Kong within thirty (30) days after the occurrence , together with all relevant documents.
In order to help us to deal with your claims, you should provide all the supporting documents to substantiate your claim. Complete documentation will prevent any delay in your claim assessment as additional time may be required to obtain the requisite information.
Upon receipt of sufficient documents, we will assess your claim accordingly. The result of your claim submission will be sent to you shortly.
For detailed claims procedure, please check travel claims procedure.
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